Policies
- $400 Deposit- We require a deposit to hold a puppy. Our deposits are non refundable.
- Puppies on planes- We will not ship a puppy. Puppies can fly with a flight nanny or owners. Health Certificate is an additional $75
- Health Guarantee- Your puppy is guaranteed to be in good health to the best of our knowledge at the time of purchase. They are up to date on shots and have had worming treatment every two weeks since birth. This health guarantee is good for (2) weeks after taking possession of your new puppy. We urge you, as a new parent, to have your puppy checked out by a licensed veterinarian within (2) weeks of taking possession of your new pet. Should this exam reveal a serious medical condition, your puppy will be replaced immediately if a puppy is available or when another puppy becomes available. A letter from the examining veterinarian listing the illness or condition must be returned with the puppy within the guarantee period of (2) weeks.
Your puppy also comes with a limited health guarantee for one (1) year from the date of birth for life threatening hereditary disorders that may show up later in the pups first year of life. This health guarantee covers only life-threatening conditions that can be proven hereditary by a licensed veterinarian. Although extremely rare, should this occur during the one (1) year time frame, Gena’s Dachshund’s will work with you on a one-on-one basis to come up with a solution so our customer will be satisfied.
Common canine parasites such as fleas, ticks, worms, mites, coccidian, giardia, etc. are not covered under this health guarantee. Gena’s Dachshund’s follows a veterinarian recommendation for parasite control and vaccination schedules to insure you are receiving a health puppy. At no time will Gena’s Dachshund’s be responsible for Vet bills or any other expenses once the puppy leave our premises. Gena’s Dachshund’s does not guarantee size, color or exact details of future growth and development of your new puppy.
